444ll Privacy Policy
At 444ll, the security of your personal information is our highest priority. Read this policy to learn how we collect, use, and protect your data.
This privacy policy applies to the website and services operated by 444ll ("we", "us"). We are committed to providing a safe, transparent, and responsible online entertainment environment for players in Bangladesh. By using the 444ll platform, you are agreeing to all the terms and conditions of this privacy policy. This policy is written in Bengali and applies to all users of our platform, whether registered or not.
What Information We Collect
During registration and use of the 444ll platform, we may collect various types of information. Below is a description of the information we collect:
Personal Identity Information
- Full name and date of birth
- Email address
- National ID card or passport number (for verification purposes)
- Residential address
- Profile photo (where applicable)
Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Transaction history
- Deposit and withdrawal records
- Bonus and cashback related information
Technical Information
- IP address and geographic location
- Browser type and version
- Device type and operating system
- Cookies and session data
- Visit time and duration on the site
Gaming Behaviour Information
- Play history and preferences
- Bet amounts and outcomes
- Active time on the platform
- VIP tier and points history
- Promotion and bonus usage
How We Use Your Information
444ll uses your information only for specific and legitimate purposes. We never use information in a way that violates your privacy. The purposes for which we use your information are listed below:
- Account Management: Your information is used to create, verify, update, and keep your 444ll account secure.
- Financial Transaction Processing: Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Customer Support: Our 24/7 Bengali live chat support team uses your account information to resolve your issues quickly.
- Fraud Prevention: Information is analysed to prevent unauthorised access, fraudulent activity, and money laundering.
- Personalised Experience: Information is used to recommend relevant games, bonuses, and promotions based on your preferences and play style.
- Responsible Gaming Assurance: Data is analysed to monitor play habits, identify risks of excessive play, and provide the necessary support.
- Age Verification: Identity information is verified to ensure that only individuals aged 21 or above can use 444ll.
- Platform Improvement: User behaviour is analysed to improve the quality and usability of our services.
- Communication: Your email is used to send important policy updates, transaction confirmations, and account-related notifications.
Cookies and Tracking Technology
444ll uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help our platform function more effectively.
Essential Cookies
These cookies are necessary for the core functioning of the platform. They keep your login session active and ensure security. These cookies cannot be disabled.
Analytics Cookies
These cookies help us understand how users interact with our site. This information is used to improve the quality of our services and remains completely anonymous.
Preference Cookies
These cookies remember your language preferences, display settings, and other personalisation options, so you do not need to reset them on every visit.
You can control or disable most cookies by changing your browser settings. Please note that disabling cookies may cause some platform features to not work properly.
Information Sharing with Third Parties
444ll does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances below:
Payment Processing Partners
The minimum necessary financial information is shared to complete transactions via bKash, Nagad, Rocket, and Upay. These payment providers have their own privacy policies.
Technology and Infrastructure Service Providers
Some technology partners may access limited data to operate our platform. These partners work under strict confidentiality agreements and use information only in accordance with 444ll's instructions.
Legal Obligations
When disclosure of information is required by law or upon a valid request from a competent authority, 444ll may share information. In such cases, we will endeavour to notify you in advance where possible.
Fraud and Security Investigations
In cases of serious fraudulent activity or security breaches, the necessary information may be shared with relevant investigative bodies. This is done in the interest of protecting all users.
Data Security Measures
444ll uses industry-standard technology and practices to protect your personal information. Our security infrastructure is continuously monitored and improved.
SSL Encryption
All data transfers are protected by 256-bit SSL encryption.
Firewall Protection
An advanced firewall system protects servers from unauthorised access.
Two-Factor Authentication
Two-step verification is available to protect your account.
Secure Data Storage
Your information is stored in encrypted databases and backed up regularly.
Important Note: To keep your account secure, do not share your password with anyone, change your password regularly, and notify our support team immediately if you notice any suspicious activity.
Data Retention Period
444ll retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account is active | Service provision and account management |
| Financial Transaction Records | Minimum 5 years | Financial regulatory requirements |
| Communication History | 3 years | Customer service quality improvement |
| Closed Account Information | 2 years after closure | Legal dispute resolution and protection |
Your Rights
444ll believes every user should have full control over their own information. To ensure your privacy, we provide the following rights:
Right to Access Information
You can contact the support team at any time to view what information 444ll has collected about you.
Right to Correct Information
If there is any error in your personal information or your information has changed, you can request that it be updated.
Right to Delete Information
After closing your account, once the applicable legal retention period has ended, you can request that your personal information be deleted.
Right to Restrict Processing
You can contact us to restrict the processing of your information for certain purposes.
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request as quickly as possible.
Privacy Protection for Minors
21+ Age Policy
444ll strictly provides services only to individuals aged 21 or above. Our platform does not knowingly collect or process the personal information of any minor (a person under the age of 21).
If we confirm that a minor is using our platform, we will immediately close that account and delete all associated information. If you are aware of a minor's account, please notify our support team.
Changes to the Privacy Policy
444ll may update this privacy policy from time to time. For any significant changes, we will notify you by email and the "Last Updated" date on this page will be changed. Continued use of 444ll under the revised policy will be considered as your acceptance of the new policy. Therefore, it is recommended that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the use of your personal information, please contact us. The 444ll privacy team is always ready to answer any of your questions.
Live Chat Support
Our Bengali live chat support is available seven days a week, twenty-four hours a day. Use live chat for immediate assistance with any urgent privacy-related matters.
Support Hours: 24/7 (Bangladesh Standard Time)
Contact by Email
For detailed privacy-related requests or formal correspondence, write to us by email. We generally respond within business days.